Office of the Insurance Commissioner
Office of the Governor
Lumana'i Dvelopment Building, First Floor, Tafuna
Pago Pago, AS 96799
(Across from Hawthorne @ Industrial Park)
Telephone (684) 699-4626 ext. 8110
Fax: 011 (684) 633-2269
Insurance Commissioner
(Western Zone)
Telephone (684) 699-4626 ext. 8110
Additional office contact:
Elizabeth ‘Liz’ Perri
Deputy Insurance Commissioner
Telephone (684) 699-4626 ext. 8111
Our Mission
The American Samoa Insurance Commissioner's Office is dedicated to regulating the insurance industry within the territory. Our primary mission is to protect the interests of policyholders, ensure the financial solvency of insurance companies, and promote a fair, competitive, and healthy insurance market. We strive to enforce insurance laws and provide accessible information to the public.
What We Do
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Regulate insurance companies and agents operating in American Samoa.
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Review and approve insurance products and rates.
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Investigate consumer complaints and mediate disputes.
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Ensure compliance with insurance laws and regulations.
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Provide consumer education and outreach.
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License insurance professionals.
Learn about different types of insurance, what your policy covers, and your rights as a policyholder.
Understanding Your Policy
Filing a Complaint
If you have a dispute with your insurance company or agent, we can help. Find out how to file a complaint.
FAQs
Browse frequently asked questions about insurance, regulations, and our office's services.
BULLETIN INFORMATION FROM THE OFFICE OF THE INSURANCE COMMISSIONER
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To those who reported difficulties reaching 5 Star Insurance Company, we can confirm that the current phone number is 684 633 5535 and their hours are 9:30 to 3:00pm. We hope this helps with your insurance issue. For any future insurance concerns do not hesitate to contact the Insurance Commissioner's Office, at 684 633 4626, ext 8110.
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We have received numerous inquiries about Progressive Insurance and Oxford Pacific Ins. Mgmt. And many policyholders are wanting to file complaints. Our advice is, you are welcome to stop by our office and file your complaint and complete our complaint form. Also for an appointment give us a call at 684 633 4626, ext 8113 or request for the Insurance Commissioner's Office.